We’re excited to announce that we have introduced a new AI chatbot on the Fujikiya website!

Kimono Shop × AI

It may sound a little unexpected, but we wanted to respond to the many requests from customers who said,
“I wish it were easier to ask simple questions.”

So… we decided to take on something new!

We welcome even the smallest questions.
Please feel free to open the chat icon located in the bottom right corner of your screen and give it a try!

🤖 What the Chatbot Can Do

Our AI chatbot is already quite helpful and capable.

It can assist with:

• Store hours and shop information
• Basic questions about kimono, yukata, jinbei, and samue
• Size selection advice

One of the most common questions we receive is about sizing.

For example:

• “Which size should I choose if I am ___ cm tall?”
• “I usually wear size M. Should I choose the same size for jinbei?”

These are the kinds of questions people often forget to ask or hesitate to ask.
The great thing about AI is that you can ask anytime — even outside business hours.

And this chatbot will continue to improve.
We plan to gradually expand its knowledge and responses in a way that reflects Fujikiya’s unique style and expertise.

🏮 Even With AI, Fujikiya Is Still Fujikiya

You might wonder,
“If there is AI, does that mean I don’t need to ask staff anymore?”

Not at all.

As always, we warmly welcome:

• In-store consultations
• LINE inquiries
• Phone consultations

If you would like detailed advice or want to explain your preferences more carefully,
please don’t hesitate to speak with us directly.

The AI chatbot is simply a new and convenient entry point for communication.

🎐 Tradition and New Challenges

Kimono, yukata, and jinbei are traditional Japanese clothing.
However, we believe that the way people ask questions and connect with shops can be more flexible and modern.

Fujikiya will continue to take on interesting and new challenges while respecting tradition.

Please feel free to talk to our new AI chatbot anytime!

🛠 About the Development of the AI Chatbot

This AI chatbot was developed in collaboration with ourai Inc.

While exchanging many ideas, we worked together to create a system that makes Fujikiya feel more approachable and customer-friendly.

AI technology is still evolving, and we plan to continue improving and refining the chatbot to make it even more useful and easy to use.

To learn more about ourai Inc. and their work, please visit:

https://ourai.run/